Frequently Asked Questions
Is your jewelry made from real silver?+
Yes, all our products are crafted from 925 sterling silver, unless otherwise stated.
How do I determine my ring size?+
Visit our size guide page where you will find detailed measuring instructions.
How much does shipping cost?+
Shipping is free for orders over 1,500 MKD. For smaller orders, shipping costs 150 MKD.
How long does delivery take?+
Standard delivery takes 2-4 business days within North Macedonia.
Can I return a product?+
Yes, you have 14 days to return the product if it is unused and in its original packaging.
How should I care for silver jewelry?+
Store jewelry in a box, away from moisture. Use a soft cloth for cleaning. Avoid contact with perfumes and chemicals.
Do you have a physical store?+
We currently operate exclusively online. Our headquarters is in Kavadarci, Macedonia.
What payment methods do you accept?+
We accept card payment (via Bankart) and cash on delivery (COD).